Steve Lee is a service designer, innovation consultant and university tutor based in London, with 15 years of experience across Europe, and North and South America, plus multiple global programs.
Steve works across the public, private and third sectors, helping organisations to understand and enrich people’s lives, humanise systems and services, elevate experiences and empower people.
He has worked with organisations ranging from UNDP, the BBC and NHS, Nesta, UnitedHealth, Fedex, IKEA and also teaches postgraduate service design, social enterprise and innovation at the Royal College of Art and University of London.
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This blog focuses on reflections from my work in academia, the discipline of service design and on my passion for social innovation.